We’ve all done it… Let’s face it, we’ve all used the recommendation of others to help us decide whether or not to buy a product or service. It’s basic human nature. Jonathan Swift said “It was a brave man that first ate an...
When your online reputation can take a debilitating hit in seconds, you must have a plan for making sure you not only can deal with it, but recover from any damage that’s been done, warranted or not. This is the essence of online reputation management. What can...
They said WHAT?!.. Understanding how to respond to bad online reviews can keep your business going strong. Being a business owner can be one of the most rewarding experiences you can have as a professional. Business is the daily tasks, employee training, and fiscal...
We’ve all seen just how fast word travels these days, and nowhere is that more important to your business than in the world of your online reputation. What took you several years to build can be destroyed in seconds. If you’re not up to pace on why exactly...
Think your online reputation doesn’t matter? Think again! Based on a study by Erik Qualman of Socialnomics.com, nearly three-quarters of respondents say they trust the info supplied by total strangers online. Further, some 80 percent of consumers have changed...
Most small businesses are always looking for ways to find more client referrals. However as outlined by GrowThink.com some 58.6% of us don’t even make an effort to request them! This isn’t something that takes place automagically, but instead is the offspring of a...