Have You Heard What They’re Saying about Your Business? Learning what your clients and customers really think about you can be both a fearsome and instructive thing. Doesn’t it just make sense to locate any problem areas or gaps in your customer service you’re not...
Did You Know 85 Percent of Consumers Judge You by Your Online Reputation? This sobering statistic from PC Retail shows that buyers do their homework online, and further that more than 70 percent will never even make an inquiry if your online reputation is dicey....
Manage your Online Reputation with These 5 Easy Steps Think online reputation management is just for the big dogs? You better think again! According to eMarketer 83% of consumers declare that online reviews impact their opinions about a particular company, and 8 of 10...